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Frequently asked questions

Can my home security system be hacked?

Some home security systems have security flaws that make them vulnerable to hackers or spies. Every device that connects to the internet is vulnerable to these types of attacks, but often due to a lack of understanding by the user. We’ll help you to keep your home security system secure by helping you to select the right passwords to keep everything secure. We can also advise on the home WiFi settings you need to protect your network. While nothing is 100% secure from hackers, we can help you to take the steps needed to protect your smart home system from online threats.

Is smart security only for the home?

No, our smart security systems are also ideal for businesses that need to be able to keep an eye on their premises from anywhere. If you have expensive equipment you need to protect, a smart security system can help to deter thieves. Using smart technology in your business can also help to drive down overhead costs by making your workplace more efficient. You’ll never leave lights or heating on again when the office is empty. And you can even check that the doors are locked and secured, making it ideal if you are trusting supervisors and shift managers to lock up at the end of the day.

Are Smart Alarms worth it?

Yes, smart alarms are worth the investment. Not only can they help to safeguard your home and possessions, but they can also help to drive down your home insurance premiums. Another key benefit to smart alarms is the possibility to capture intruders on video, giving you a better chance of getting stolen property returned to you and securing a prosecution. While no home security camera system will completely eliminate the risk, having a system is better than no system. Another key benefit of smart home control that includes security measures is the ability to check-in and control your home from anywhere in the world. At the touch of a button, you can check on your property, unlock doors and make sure everything is working as it should.

What really deters burglars?

Home security systems, motion detector lights and high-quality door and window locks are your first line of defence against intruders. If you are unsure where the vulnerable spots are in your home, we can work with you to identify them and then use cameras and lights to reduce the risk of a break-in. Home security systems will often deter random, opportunistic break-ins, but if your home is targeted by thieves, the system will be more useful for collecting evidence that will allow the police to track down the perpetrators.

Do wireless alarms need wifi?

Yes, the smart home security system will work on your home Wi-Fi system. This means that your home may be vulnerable if intruders first cut your phone line. However, this will only cut off communication with the outside and your home security will continue to function, even without WiFi. You will receive an alert if the home security system loses connectivity, giving you time to assess the situation and call the police if required. If a break-in occurs while your internet is down, the footage will be saved to a device in the home, ensuring you have plenty of evidence to hand over to the police.

What are the benefits of smart security for your home?

A smart security system allows you to keep a close eye on your home from anywhere in the world. The security kit includes everything you need to monitor and control your home. You can check in on family members or pets at any time of the day. You can also help to deter intruders by creating rules. For example, when you’re away from home, you could set the internal lights to turn on at specific times or trigger an external light when the motion detector is triggered. The main benefit of a smart security system for your home is the ability to completely customise it to your needs.

Can smart home technology operate my security alarm and CCTV?

The short answer is yes. Smart home technology can operate all security devices including surveillance cameras, door entry, perimeter alarms, carbon monoxide and smoke detectors. Variables will need to be considered such as the size of the area the surveillance needs to cover, equipment currently installed and the extent of operation required. Some technology may need to be upgraded to guarantee optimal performance. Please call us on [add number] for full details and to organise a site visit.

Can smart home technology operate my television and sound system?

The short answer is yes. Smart home technology can operate all multi-media equipment inside your home and outdoors from televisions, projectors, music centres, speakers and computers. There will be variables to consider such as the amount of equipment to be integrated and the connection required. Some technology may need to be upgraded to guarantee optimal performance. Please call us on [add number] for full details and to organise a site visit.

Can smart home technology operate my heating?

The short answer is yes. Smart home technology can manage the climate control throughout your home using thermostats, heating and cooling equipment, and hand-held or mobile devices. There will be variables such as the type and size of the heating system installed and what appliances need to be integrated – radiators, boiler, heaters, air conditioning, even pool generators. Please call us on [add number] for full details and to organise a site visit.

Can smart home technology operate my blinds and curtains?

The short answer is yes. Smart home technology will operate blinds, curtains and shades inside and outside your home. Using hand-held remote controls, wall mounted keyboards or mobile devices commands can be programmed to complement your daily routine. Variables including the mechanics currently installed and the end objective will need to be discussed in order to provide a quotation. Please call us on [add number] for details and to organise a site visit.

Can smart home technology operate my lighting?

The short answer is yes. Smart home technology will operate the lighting throughout your home using existing switches, plus hand-held remote controls, wall mounted keyboards or mobile devices. There will be variables such as the type and expanse of lighting currently installed, the level of commands and scenes required and the amount of assembly work needed. Please call us on [add number] for full details and to organise a site visit.

How much will a smart home technology system cost?

There is no set cost for a smart home automation system because each project will have its own unique set of variables such as existing equipment, the level of automation and complex commands required, the size of the project in terms of the number of rooms and buildings, and the amount of assembly work required. The best answer to this question would be to give us a call so that we can provide a fit for purpose specification and quotation.

How reliable is smart home technology?

Smart technology is very reliable. Should anything falter with the central mainframe, a notification will usually be received identifying the problem. All parts are easily replaced and all programming can be changed, improved or erased when needed. Generally speaking, systems that are hard-wired are more robust.

How long will it take to install a smart home technology system?

The time it takes to install smart home technology into your home will depend on the size of your property (and outbuildings), the number of appliances required for integration and the new equipment and wiring required. The best answer here would be to give us a call so that we can visit your property and survey your needs.

Can a smart home technology system be retrofit?

The short answer is yes but, as with any project, we would need to survey the environment and ascertain full requirements to determine whether a retrofit or a brand new installation would be the best solution. Please call us on [add number] to discuss your thoughts.

How much assembly or building will be required to install a smart home technology system?

Whilst wireless devices can be used, in order to gain the best performance from your smart home automation system, we would usually recommend a hard wired system with robust cabling. Because of this, if you are planning any future refurbishments or construction work, this is a good time to consider adding the technology. In order to understand any constraints, it’s best if we talk about your requirements prior to specifying an installation.

How do I control a smart home system?

Once installed, the devices throughout your home can be operated using a computer, wall-mounted keypad, remote control, tablet or smart phone, or via voice command personal assistant device such as Amazon Echo.

How complicated is smart home technology?

It’s not complicated to use once the control system is installed. A qualified technician will integrate the hardware and software and connect to all necessary equipment in your home. Once connected, a series of commands will be programmed into the system in order to automate processes. This configuration will allow you to operate your lighting, heating, security devices and entertainment systems from the touch of a button or voice command.

What are the benefits of smart home technology?

In a nutshell, smart home technology offers complete peace of mind and efficiency. Integrating the technology into your home will improve security and surveillance, and enable automated operation of your heating, lighting, blinds or curtains and audio media appliances. Ultimately, smart home technology will save you time, money and provide you secure access to the system anywhere in the world from your connected devices.

What is smart home technology?

Smart home technology is intelligent equipment and software that connects electronic systems – security, audio and visual media, heating and lighting - in your home. Using a central mainframe, user interfaces (the operating devices for you) and control interfaces (the clever applications that connect all elements to send and receive commands), automation enables easy control whilst in your home or from a mobile device anywhere in the world.

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